Management

Building a High-Performance Team

Course Objective:

Each participant will examine the basics of team development and team leadership while practicing the skills in the class.

Topics Covered:

  • Motivation
  • Stages of team development
  • Situational leadership
  • Team communications
  • Coaching and mentoring

Course Duration: 1 Day

Financial Skills

Course Objective:

Each participant will gain experience and insight by working with financial data and applying concepts to the business model.

Topics Covered:

  • Understanding financial statements
  • Financial indicators, ratios and industry trends
  • Financial statements as a tool for managing the company

  • Course Duration: 1 Day

Leadership Skills

Course Objective: Each participant will explore strategic thinking and concepts that are necessary to develop and direct leaders of teams in a specific direction. Time will be invested in allowing each participant to develop action planning for his or her department.

Topics Covered:

  • Strategic thinking
  • Developing Strategic Plans
  • Build consensus for the plan
  • Setting and deploying goals
  • Mobilizing and motivating employees to accomplish the plan
  • Developing

Course Duration: 1 Day

Making the Right Hire

Course Objective: Each participant will gain experience in becoming a better hiring manager by examining the basics of the hiring process.

Topics Covered:

  • Identifying competencies
  • Behavioral Interviewing
  • Use of assessments
  • Ensuring culture fit

Course Duration: 1 Day

Performance Management

Course Objective:

Each participant will learn how to conduct a Performance Evaluation and Career Development Plan and gain experience in practicing the skills necessary to be effective with these dialogues.

Topics Covered:

  • Performance Planning and Evaluation
  • Career Development Plan
  • Delivering a difficult message
  • Listening and questioning skills
  • Follow up conversations

Course Duration: 1 Day

Supervisory Skills

Course Objective:

Each participant will learn and practice the basic skills needed to transition into a new supervisory role with employees.

Topics Covered:

  • Delegation
    and empowerment
  • Goal setting
  • Giving feedback
  • Coaching and mentoring

Course Duration: 1 Day

 

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What Our Clients Are Saying

  • Our Strategic Planning process was absolutely one of the best things we could have done. The CrossGroup’s work for us was stellar. I couldn’t have worked with anyone better. I gave them only three months to do this. They really delivered.

    Erma Johnson Hadley, Chancellor
    Tarrant County College

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  • Annual associate feedback indicates that our associates directly credit their ability to give outstanding presentations to the skills learned from the CrossGroup.

    Kenneth R. Jacobsen, CFO/General Counsel
    RS&H

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  • His efforts in revising the Performance Planning and Evaluation System, diagnosing and changing our Corporate Culture, implementing a Leadership Development Program and assisting in the development of our Strategic Planning Process have significantly contributed to our success!

    Bob Herchert, Chairman of the Board
    Freese and Nichols, Inc.

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  • The change in presentation capability from day one to the end of the session was fantastic.

    Ed Barrett, Director of Human Resources
    Howard R. Green Company

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