Personal & Professional Growth

Interpersonal Relationships: Dealing with Different Personality Types

Course Objective: Each participant will gain insight and practice in how to communicate, handle conflict, and work together with different personalities.

Topics Covered:

  • Basic personality preferences
  • Handling conflict
  • Communicating in a business environment
  • Working with co-workers and other departments

Course Duration: 1 Day

Practicing Personal Accountability

Course Objective: Each participant will practice proactive thinking and create an action plan that encourages personal responsibility as an employee.

Topics Covered:

  • Identify blaming, procrastinating, and victim thinking
  • Begin asking "What can I do to help solve this problem?"
  • Ask "How can I make a difference?"

Course Duration: 1 Day

Presentation Skills

Course Objective: Each participant will develop confidence and the ability to motivate others to take actions by developing and delivering a professional presentation.

  • Topics Covered:
  • Controlling nervousness
  • Projecting confidence
  • Holding the audience’s attention
  • Planning a presentation
  • Using PowerPoint slides effective

Course Duration: 2 Days

Time Management

Course Objective:

Each participant will learn time management techniques, develop personal priorities, and practice developing their personal calendars to incorporate the most important.

Topics Covered:

  • Manager paper, people, and tasks
  • Determining personal role priorities
  • Electronic time management techniques

Course Duration: 1 Day

Working with Clients

Course Objective:

Each participant will gain valuable experiences in methods for relating and working with clients.

Topics Covered:

  • Communications
  • Understanding client expectations and needs
  • Responsiveness
  • Accountability

Course Duration: 1 Day

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What Our Clients Are Saying

  • Our Strategic Planning process was absolutely one of the best things we could have done. The CrossGroup’s work for us was stellar. I couldn’t have worked with anyone better. I gave them only three months to do this. They really delivered.

    Erma Johnson Hadley, Chancellor
    Tarrant County College

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  • Annual associate feedback indicates that our associates directly credit their ability to give outstanding presentations to the skills learned from the CrossGroup.

    Kenneth R. Jacobsen, CFO/General Counsel
    RS&H

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  • His efforts in revising the Performance Planning and Evaluation System, diagnosing and changing our Corporate Culture, implementing a Leadership Development Program and assisting in the development of our Strategic Planning Process have significantly contributed to our success!

    Bob Herchert, Chairman of the Board
    Freese and Nichols, Inc.

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  • The change in presentation capability from day one to the end of the session was fantastic.

    Ed Barrett, Director of Human Resources
    Howard R. Green Company

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